Refund Policy
Last updated: October 1st, 2024
At 6th Frequency, we strive to provide high-quality numerology, Vastu, and holistic wellness services. Customer satisfaction is our priority, and we aim to ensure a smooth experience. Please read our refund policy carefully before making a purchase.
1. Eligibility for Refunds
We offer refunds under the following conditions:
- If a service or consultation is not delivered within the agreed timeframe.
- If a technical issue prevents access to a purchased digital product (e.g., numerology reports).
- If you are charged incorrectly due to a billing error on our part.
2. Non-Refundable Services
The following services are non-refundable:
- Completed consultations, reports, and analyses.
- Personalized services, including name analysis, business numerology, and Vastu consultations.
- Digital products once they have been accessed or downloaded.
- Event bookings, unless canceled by 6th Frequency.
3. Refund Request Process
To request a refund, please follow these steps:
- Contact us at [email protected] within 7 days of your purchase.
- Provide your order details, payment receipt, and a reason for the refund request.
- Our team will review your request and respond within 5-7 business days.
4. Processing Refunds
- Approved refunds will be processed through the original payment method.
- Refunds may take 7-10 business days to reflect in your account, depending on your bank.
5. Cancellation Policy
- If you wish to cancel a service before it is delivered, please contact us immediately.
- Cancellation requests made after service initiation will not be eligible for a refund.
6. Contact Us
For any refund-related queries, feel free to reach out to us at [email protected]. Our team is here to assist you!